Our products

Return Policy

Return Policy

Here at Smart Fab Ltd, we pride ourselves on the quality of our UK-made products. If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 14 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

  • Discounted items are final and cannot be returned or exchanged.
  • Returned items must still be in the original condition they were in when delivered
  • Returned items must have no visible signs of wear, use or damage

To initiate a return, please email smartfabltd@yahoo.com, with the label “Return” and your order number as the subject line. Please include as much detail as possible as to why you would like a refund, along with confirmation of your name, address & date of purchase. We will then respond to you within 3-5 business days, upon reviewing your request and proceed accordingly.